Frequently Asked Questions

How do I place an order?

Orders can be placed online. We will then send you a secure payment link, or deposit details. Alternatively, orders can be placed via WhatsApp number 0842872541 or emailed to highteaorder@gmail.com

How much does delivery cost? Shipping Infomation

We offer free standard deliveries (1-3 Business Days) for orders over R1200.00.

Same-day deliveries only apply to the following areas 

• Anywhere in South Africa (Over Night)  orders must be made before 2 pm. -R160

• Table View, Melkbos, Durbanville,

• Cape Town City Bowl, WaterfrontR160

• Southern and Northern Suburbs, Newlands, Durbanville, Plumstead - R180 

• Hout Bay, Diep River 

• Orders need to be placed before 2.00 pm and will be dispatched between 2.30 and 5.30 pm Friday to Sat.

• Please ensure there is someone to receive your parcel

• Please choose the Courier Guy’s standard delivery for all other areas - R150 (1 to 3 days depending on your location)

• Unfortunately, we do not have a pick-up option

Standard Deliveries R150 (1-3 Business Days) depending on your location

Overnight (weekdays only)

R150.00 - Western Cape

R250.00 - Other provinces 

POSTNET to POSTNET

R150.00 (approximately 2 to 4 days depending on your location) 

Same day deliveries

• We will send the link when the driver is on the way. Your order will be out between 14h30 and 17h30.

• Please meet the driver outside your main entrance at the curb, or if you are staying at a hotel or guest house, please put the name you are booked under. The driver will leave the parcel at the concierge.

• Kindly note: If for some reason, you are unreachabl,e the package will be returned and you will be liable for the additional delivery cost.s

Address

• Kindly provide a detailed address with the street name, number, suburb, hotel, apartment or building name. 

• Due to parking and security reasons, our drivers are not able to enter buildings or leave packages with a 3rd party if it has not been prearranged.

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We hope you enjoy our products!

Why Choose Full-Spectrum CBD rather than CBD Isolate?

Full-spectrum - The entire cannabis plant is used (flowers, leaves, stems and roots). This extraction contains over 400 compounds, including terpenes, cannabinoids and trace amounts of THC (.03%), all vitally needed to produce the “entourage effect,” 

·         Minute amounts  THC will not have a psychoactive (“high”) effects.

·         Full-spectrum is also referred to FECO

What is the entourage effect?

The distinct compounds found in the cannabis plant include cannabinoids, tetrahydrocannabinol (THC), terpenes, flavonoids, lipids, and other plant material such as chlorophyll. These compounds work in harmony to produce the entourage effect, which vastly improves the medicinal benefits of CBD.

What is CBD Isolate

The cannabis extract is taken through further processing, stripping it of all the goodness and leaving only cannabidiols so most of the medicinal benefits are lost and the entourage effect will not take place

How much CBD should I take?

Our tinctures come in 30ml bottles with a little dropper for more precise intake. Depending on your condition this varies. Take 3 to 15 drops in the morning and evening depending on your condition. Can be added to any beverage, over meals or in our CBD infused gummy bears. Recommended daily dose 20mg

CBD and Mental Health

CBD oil has shown promise as a treatment for some mental health disorders, such as anxiety disorders, leading many people who live with these conditions to become interested in this natural approach. Depression

Neuro-protective  - Alzheimer’s disease, Multiple sclerosis, Parkinson's disease, Stroke

Will CBD Make me high?

CBD oil will not make you high. Interestingly enough if you are high, CBD will make you less high.It does change your consciousness. CBD may make you feel mellow, experience less pain, and be more comfortable.